Contact & Support
RideInsight is built and run by one person, so you're emailing the developer directly — not a support queue.
Get in touch
Expect a reply within a few days. Including your username and a screenshot makes bugs much faster to fix.
What to include for a bug report
- What you were doing when it happened
- What you expected instead
- Your browser and whether you're on phone or desktop
- A screenshot if the problem is visual
Common questions
The 3D builder won't load. It needs WebGL. Try a different browser, and make sure hardware acceleration is enabled. Models are large, so the first load on mobile data can be slow.
Will these parts fit my car? Not necessarily. The builder shows how parts look and roughly what they cost. Fitment isn't verified — always confirm size, offset and application with the seller before buying.
The specs on a vehicle are wrong. Vehicle data comes from third-party sources and our own records, and both contain errors. Email the correction and it'll get fixed.
Delete my account. Settings → Delete Account removes your account and its content. It can't be undone.